Terms And Conditions

Credit Card

When making purchases with our web site the credit card you provide will be submitted for authorization and if approved charged by at the time the order is taken on the website or upon receipt of the encrypted order information. Processing of the foregoing credit cards follows credit card industry standards.

As always, consumers making purchases must have a valid credit card, be at least 18 years of age or older, and have a good credit standing

Security

We use the Secure Sockets Layer (SSL) technology. SSL encrypts your order information as additional protection against the decoding of that information by anyone other than us. However, despite all reasonable security precautions and processes, such as password protection, encryption technology, and use of firewall technology, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, we cannot guarantee or warrant the security of any information you transmit to or from our Sites, and you do so at your own risk. Once we receive your transmission, we will take commercially reasonable precautions to protect its security on our systems

Non-Personally Identifiable Information

When you visit any of our Sites, we may collect some basic Non-Personally Identifiable Information about you. This information may include information regarding your operating system, browser software, and IP (Internet Protocol) address. Non-Personally Identifiable Information is collected in order to provide you with satisfactory service. We may use the information to detect problems with our server and to administer our Sites. In addition, Non-Personally Identifiable Information is compiled by us and analyzed on an aggregate basis.

Personally Identifiable Information

When you place an order or enter a sweepstakes or promotion, we request that you send us Personally Identifiable Information. This information lets us know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information may consist of: your name, address, telephone number, email address, birth date, billing information (credit card number, expiration date and billing address), etc.), products purchased, any relevant promotion code and information (for example, reward program account information) and the gift and message recipient’s name, address, telephone number, email address and any other information you may provide us (“Personally Identifiable Information” ). We use Personally Identifiable Information for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers. Personally Identifiable Information is compiled by us and analyzed on both a personal and an aggregated basis.

Your Security and Privacy Are Important to Us

Janette Florist is committed to protecting our customers’ privacy. We feel it is important that you fully understand the terms and conditions under which we use the information we gather from you through the use of our Web sites and any other sites that we control (collectively, our “Sites”). Please read this Privacy Policy (“Policy”) carefully to understand how we will use and protect your personal information. We will never share your personal information with anyone except as described in this Policy.

Collection and Use of Information

In general, you can visit our Sites without telling us who you are or revealing any personal information about yourself. In order to better provide you with numerous products and services, each of our Sites collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information.

Our Guarantee

As professional florists, we guarantee your satisfaction with every order sent through our service.

If you are not satisfied with the purchased product, we will send a replacement or refund the full purchase price. All you need to do is notify us within 24 hours of receipt of our product. You may call, come in person, or write to us.